Are you looking for a career opportunity that lends itself to greater flexibility and balance? Southland is the place to do this. Invercargill provides an excellent lifestyle location like no other; with Stewart island, Queenstown and the greater Southland and Otago regions on your doorstep. For further information on the area, please visit www.invercargillnz.com and hear from the people who have moved to the region and why they love it https://www.mysouthlandstory.com/ Our ClientVetSouth Ltd was born out of the belief that being rural and far away shouldn’t compromise the quality of veterinary services that we are able to provide. As progressive owners of complex businesses, Farmers deserve the best advice and services available, this shouldn’t be compromised by geography. VetSouth Ltd is ‘Here For Good’, their philosophy is all about looking after their team well and making rural communities better by giving back to the districts that support them. VetSouth is part of the VetNZ group, a dynamic business in growth mode and encompasses VetSouth (www.vetsouth.co.nz), West Coast Vets (www.wcvets.co.nz) and Veterinary Clinic Morrinsville (www.morrinsvillevets.co.nz). The RoleSouthland based and reporting to the Head of Client Services, the Manager, Client Support will have overall accountability for leading the Client Support, Analytics and Research team. This newly created role will implement the successful co-ordination strategies across the teams to improve client and clinical outcomes. This will be done through the utilisation of the organisation’s unique strengths and data sources, to deliver sustainable solutions in support of their rural clients and communities, and the organisation.This will enable the senior management team and their teams to deliver co-ordinated strategic and day to day business outcomes. Key ResponsibilitiesWork with senior Managers and clinical heads to develop and grow client service offerings and enhance client experiencesLead and Grow the capacity and capability of the Farm Services, Research and Analytics teamsChampion a culture of continuous improvement and practice alignment ensuring processes and systems are optimisedThis role requires a down to earth, innovative individual who can authentically lead and influence. Building great relationships and enjoying a dynamic environment whilst supporting a high-performance culture will be key.  You will have a strong empathy with the rural sector and be able to build credible relationships with clients and technical teams.You will be well remunerated with the opportunity to work in a fantastic team that genuinely values balance and flexibility. To ApplyIf you are a naturally resourceful problem solver and feel you possess the above qualities, please apply now by submitting your cover letter and CV and clicking the ‘Apply’ button. Initial phone enquiries can be made to Sally Wynn-Williams on 027 478 5554 or David Clausen on 03 345 8762. Applications for this opportunity will close at 5pm Wednesday 22 January 2020Position Description 80000 AUD New Zealand - NZ Southland Invercargill Invercargill
Job Opportunity | Manager - Client Support | Brannigans

Manager - Client Support

  • Lifestyle Location - Southland Based
  • Dynamic Leadership Position
  • Achieve Genuine Work/Life Balance

Are you looking for a career opportunity that lends itself to greater flexibility and balance? Southland is the place to do this. Invercargill provides an excellent lifestyle location like no other; with Stewart island, Queenstown and the greater Southland and Otago regions on your doorstep. For further information on the area, please visit www.invercargillnz.com and hear from the people who have moved to the region and why they love it https://www.mysouthlandstory.com/

 

Our Client

VetSouth Ltd was born out of the belief that being rural and far away shouldn’t compromise the quality of veterinary services that we are able to provide. As progressive owners of complex businesses, Farmers deserve the best advice and services available, this shouldn’t be compromised by geography. VetSouth Ltd is ‘Here For Good’, their philosophy is all about looking after their team well and making rural communities better by giving back to the districts that support them. VetSouth is part of the VetNZ group, a dynamic business in growth mode and encompasses VetSouth (www.vetsouth.co.nz), West Coast Vets (www.wcvets.co.nz) and Veterinary Clinic Morrinsville (www.morrinsvillevets.co.nz).

 

The Role

Southland based and reporting to the Head of Client Services, the Manager, Client Support will have overall accountability for leading the Client Support, Analytics and Research team. This newly created role will implement the successful co-ordination strategies across the teams to improve client and clinical outcomes. This will be done through the utilisation of the organisation’s unique strengths and data sources, to deliver sustainable solutions in support of their rural clients and communities, and the organisation.

This will enable the senior management team and their teams to deliver co-ordinated strategic and day to day business outcomes.

 

Key Responsibilities

  • Work with senior Managers and clinical heads to develop and grow client service offerings and enhance client experiences
  • Lead and Grow the capacity and capability of the Farm Services, Research and Analytics teams
  • Champion a culture of continuous improvement and practice alignment ensuring processes and systems are optimised

This role requires a down to earth, innovative individual who can authentically lead and influence. Building great relationships and enjoying a dynamic environment whilst supporting a high-performance culture will be key.  You will have a strong empathy with the rural sector and be able to build credible relationships with clients and technical teams.

You will be well remunerated with the opportunity to work in a fantastic team that genuinely values balance and flexibility.

 

To Apply

If you are a naturally resourceful problem solver and feel you possess the above qualities, please apply now by submitting your cover letter and CV and clicking the ‘Apply’ button. Initial phone enquiries can be made to Sally Wynn-Williams on 027 478 5554 or David Clausen on 03 345 8762.

 

Applications for this opportunity will close at 5pm Wednesday 22 January 2020