- Customer Service Focus
- Develop Your Career In a Growing Organisation
- Christchurch CBD Location, 30 hours per week
Lifestyle Solutions is a locally owned boutique business with a focus to look after and protect individuals, families and business owners in the event of illness, disability or death. Their team of professional provide customised solutions and insurance products to help their clients achieve their financial and lifestyle goals.
The Administration Assistant will provide superior customer focused service to advisers and clients by supporting with documentation and administration processes. By doing so you will enable the smooth running of the company, while enhancing the company’s brand and supporting further growth. As the primary point of contact to clients, you will be responsible for managing customer enquiries, providing relevant, accurate and timely information through each stage of the sales process, including accurately updating the CRM database. In addition, you will liaise with advisors and other stakeholders to assist in the accurate completion of agreements.
Your Skills and Experience
To be successful you will have experience in a similar administrative support role, ideally in a financial services or insurance environment. You will be adaptable and comfortable working in a fast paced busy and dynamic team, with excellent planning and organisation skills and have strong attention to detail. Your ability to multi-task and meet tight deadlines, as well as having the highest degree of confidentiality and discretion will be essential. Excellent written and verbal communication skills, with a high level of English literacy and strong Microsoft Office knowledge will also be required. You will have a ‘hands on’ approach to problem solving, a focus on continuous improvement and exceptional time management.
If you wish to develop your career and feel you possess the above qualities and are drawn by the opportunity to work in a supportive and collaborative team, apply now by submitting your cover letter and CV by clicking on the appropriate ‘Apply’ button. Initial enquiries are welcome by phoning Sally Goldsmith on 03 345 8761 or Shayne Hooper on 03 345 8758.
Applications for this role close 5pm Friday 7 August 2020