We partner with businesses in the Te Tau Ihu region across a range of industries and locations and currently have a great opportunity with our client for a Customer Administrator starting ASAP, approximately 30-40 hours per week.

This is a fantastic opportunity to be part of a supportive team in a varied role with opportunities to develop your skills and the chance to work across customer service, administration and stakeholder engagement activities.

Key responsibilities include:

• Managing incoming customer enquiries and ensuring they are responded to, or assigned to the appropriate team members, within required timeframes
• Coordinating and assigning emails to the relevant staff members
• Maintaining accurate customer records and updating the customer database
• Recording customer enquiries and tracking responses to support high service standards
• Drafting letters and correspondence
• Maintaining social media, media, and stakeholder registers through accurate data entry and record management
• Creating purchase orders

What we’re looking for

• A positive, approachable manner and a genuine commitment to providing excellent customer service
• Confidence handling customer enquiries and resolving issues professionally and calmly, including the occasional challenging or dissatisfied customer
• Strong organisational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• The ability to manage competing priorities and meet deadlines in a busy environment

We need to move quickly and will be assessing applications as they are received so please apply ASAP. 
To apply please include a cover letter outlining your experience and availability, and if you are currently outside the region your motivations for considering a move to Marlborough.

Applicants must be NZ citizens/residents or currently in NZ with a valid Work Visa.